Meega88 Privacy Policy – Malaysia Member Personal Data Protection

This Privacy Policy explains how meega88 ("we", "Platform" or "company") collects, uses, stores and protects your personal data when you register, access or use any services provided through the meega88.com website and meega88 mobile app.

We understand that personal information is sensitive and valuable. That is why meega88 takes every aspect of user privacy seriously — not merely to comply with the law, but because we believe that strong data protection is part of our responsibility to every member who trusts this platform.

This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices. By registering for or using meega88 services, you agree to the terms set out in this Privacy Policy.

Meega88 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data collected:

All data collected has a clear and legitimate purpose. meega88 does not collect excessive or irrelevant data beyond what is required to operate the platform. You have the right to withhold certain data, though this may limit your access to some platform services.

Meega88 collects your personal data through several channels, each with a specific purpose:

• Account Registration — When you register a new account, you provide basic information such as your name, email address, and date of birth directly.
• KYC Process — During identity verification, you are required to upload a copy of your identification document and undergo an identity check to comply with legal compliance requirements.
• Financial Transactions — When you make a deposit or withdrawal, payment-related information is collected and processed securely.
• Platform Usage — Technical and behavioural data is collected automatically while you use the meega88 website or app, including pages visited, games played, and session duration.
• Support Communications — When you contact the meega88 support team, information you provide during that interaction is recorded to help resolve your issue.
• Cookies & Tracking Technologies — As described in Section 7, meega88 uses cookies and similar technologies to enhance the user experience and understand how the platform is used.

Meega88 uses your personal data solely for the following legitimate and stated purposes:

• Managing and maintaining your member account, including processing deposits and withdrawals.
• Verifying your identity through the KYC process to ensure account security and legal compliance.
• Providing access to services and games within the meega88 platform.
• Sending account-related notifications such as transaction confirmations, security alerts, and policy updates.
• Delivering relevant promotions, bonuses, and offers — you may unsubscribe from marketing communications at any time.
• Detecting and preventing fraud, money laundering, and platform abuse.
• Meeting applicable legal and regulatory compliance obligations.
• Improving meega88 services, interface, and user experience based on aggregated and anonymised usage data.

Meega88 does not sell, rent, or share members' personal data with third parties for their own marketing purposes. However, in certain limited situations, meega88 may share your data with the following parties:

• Payment Service Providers — Information required to process transactions is shared with payment providers such as banks, FPX, and digital wallet providers. These providers are bound by strict confidentiality agreements.
• Game Providers — Limited data required to deliver games (such as username and wagering records) is shared with third-party game providers within the meega88 platform.
• KYC Services — Identity verification information is shared with third-party KYC service providers who assist us in carrying out the required identity checks.
• Authorities — meega88 will disclose personal data to government authorities, regulators, or law enforcement agencies when required to do so by applicable law or court order.

All third parties who receive meega88 member personal data are bound by confidentiality agreements that prohibit them from using that data for any purpose other than what was agreed. meega88 conducts regular reviews of all third-party partners to ensure their compliance with the established privacy standards.

Meega88 invests seriously in security technology and processes to ensure your personal data is always protected. Key security measures we implement include:

• 256-bit SSL encryption for all communication between your device and meega88 servers.
• Passwords are stored using irreversible hashing — not even the meega88 team can view your password.
• Two-factor authentication (2FA) for an extra layer of security during login.
• Real-time account activity monitoring to detect suspicious access.
• Regular independent security audits conducted by specialist third parties.
• Mandatory information security training for all meega88 staff who handle member data.
• Strict role-based access control for internal systems.

Meega88 uses cookies and similar tracking technologies to enhance the user experience and understand how the platform is used. Cookies are small text files stored on your device when you visit the meega88 website.

Types of cookies used by meega88:

• Essential Cookies — Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies — Saves your preferences such as language, display theme, and other settings to enhance your experience on future visits.
• Analytics Cookies — Helps us understand how users interact with the platform in aggregate and anonymised form, enabling us to improve our services.
• Security Cookies — Used to detect and prevent fraudulent activity and unauthorised access.

You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality and user experience of the meega88 platform. More information on managing cookies can be found in your browser's settings.

As a meega88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Meega88 retains your personal data only for as long as necessary to fulfil the stated processing purposes or to comply with ongoing legal and regulatory requirements.

In general, data retention periods are as follows:

• Active account data — retained for the duration of active membership and for at least 5 years after account closure for legal compliance purposes.
• Financial transaction records — retained for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements.
• Technical and security logs — retained for 12 months for security and investigation purposes.
• Customer support communication records — retained for 3 years for reference and service improvement purposes.

Once the retention period expires and there is no legal requirement for continued storage, personal data will be securely deleted or anonymised so it can no longer be linked to any individual.

Meega88 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we discover that personal data belonging to an individual under the age of 18 has been collected without parental or guardian knowledge or consent, we will take immediate steps to delete that data and close the relevant account.

Meega88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data collection practices, service updates, new legal compliance requirements, or other operational reasons.

When material amendments are made, meega88 will notify members via email or in-platform notification at least 14 days before the changes take effect. The latest version of the Privacy Policy will always be available on this page along with the most recent update date.

Continued use of the meega88 platform after any amendment takes effect constitutes your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints about how meega88 handles your personal data, our privacy team is ready to help. You can reach us through the following channels:

• Live Chat — Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the meega88 platform.
• Support Email — Send an email to [email protected] with the subject line "Privacy Inquiry".

Meega88 is committed to responding to all privacy-related inquiries within 3 business days. For more complex requests such as data access or data deletion, we will process the request within 30 business days and keep you informed of your application's progress.